Refund Policy

Thank you for choosing XAMTA INFOTECH! We are committed to providing you with high-quality software and excellent customer service. Please read this refund policy carefully before making a purchase.

1. Refund Eligibility

We offer a 21-day refund policy for our software products. To be eligible for a refund, the following conditions must be met:

The refund request is made within 21 days of the purchase date.

The software has a proven defect or technical issue that we are unable to resolve.

The customer has contacted our support team to attempt to resolve the issue.

2. How to Request a Refund

To initiate a refund, please follow these steps:

Contact our customer support team at https://support@xamta.in/ within the refund period.

Provide a detailed explanation of the issue you are facing.

Our support team will work with you to troubleshoot and resolve the problem.

If the issue cannot be resolved, we will process your refund.

3. Refund Process

Once your refund request is approved:

Refunds will be issued to the original payment method used for the purchase.

It may take 21 business days for the refund to reflect in your account.

4. Non-Refundable Items

Not all products are eligible for a refund. Non-refundable items include:

Software that has been customized or modified to meet specific client requirements.

Services associated with the software, such as installation or training services.

Products purchased outside of our official website or authorized distributors.

5. Contact Us

If you have any questions about our refund policy, please contact us at [https://support@xamta.in].

6. Changes to the Refund Policy

[Your Company Name] reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Governing Law

This refund policy is governed by and construed in accordance with the laws of [Your Gujarat, India Jurisdiction]. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in [Gujarat, India Jurisdiction].

By making a purchase with XAMTA INFOTECH, you acknowledge that you have read, understood, and agreed to this refund policy.