Maintaining a connection with your customers post-purchase is vital to ensure their return in the future. Transforming customers into loyal patrons can be challenging, necessitating a proper strategy. XAMTA INFOTECH ERP for survey management offers a straightforward solution to achieve this goal.

Send Them a Survey!

Following online purchases, customers typically receive a "satisfaction survey" as part of effective sales management. These surveys often feature simple questions like "Was the delivery on time?" or "How did you like the product?" People are willing to respond to short and simple surveys that take only a minute or two. Lengthy surveys with complex questions and open-ended responses tend to disinterest readers, leading to survey abandonment.


If you plan to implement a satisfaction survey for your company, ensure two things:


Engagement: Design a short, simple, and interesting survey to encourage participation.

Utility: Ensure that the survey results provide actionable data for growth and improvements.


Keep the Process Efficient

When creating your survey, integrate it with your software for direct analysis and seamless incorporation of results into your system. Avoid ending up with messy spreadsheets filled with hundreds of lines of data.


Here are a few steps for creating an effective survey:


Design your survey

Test your survey

Share your survey

Collect data and statistics from your survey


Make It Count!

To ensure the success of your survey, encourage maximum participation by offering incentives. The possibilities are vast—offer free delivery on their next purchase, extend an extra month of service with a discount, or enter participants into a prize draw for enticing rewards like a laptop, phone, or plane ticket. Such special offers significantly increase survey completion rates, providing valuable insights for the enhancement of your business.

TinyERP BUSINESS

$ 50 .00

/ month
* Yearly Billed
  • Online ERP & Unlimited Users
  • 4 Core CPU
  • 8GB RAM
  •  50 GB Storage
  • CRM
  • SALE
  • WAREHOUSE
  • PURCHASE
  • INVOICES
  • ACCOUNTING
  • QUICKBOOK INTEGRATION
  • WHATSAPP INTEGRATION
  • SHOPIFY INTEGRATION
  • CS-CART INTEGRATION
  • EMAIL MARKETING
  • TWITTER AUTOMATION
  • E-COMMERCE
  • VOIP CALLS, VIA ZADARMA
  • CHAT ECHO SYSTEM
  • CUSTOMER PORTAL
  • VENDOR PORTAL
  • ONLINE PAYMENT
  • DIGITAL SIGNATURE ONLINE
  • SUPPORT WEB OR MOBILE OR TABLET BROWSERS
  • Unlimited customization
  • 24x7 toll-free support

SMALL-ERP BUSINESS

$ 99 .00

/ month
* Yearly Billed
  • Online ERP & Unlimited Users
  • 6 Core CPU
  • 16 GB RAM
  • 100 GB Storage
  • CRM
  • SALE
  • WAREHOUSE
  • PURCHASE
  • INVOICES
  • ACCOUNTING
  • QUICKBOOK INTEGRATION
  • WHATSAPP INTEGRATION
  • SHOPIFY INTEGRATION
  • CS-CART INTEGRATION
  • EMAIL MARKETING
  • TWITTER AUTOMATION
  • E-COMMERCE
  • VOIP CALLS, VIA ZADARMA
  • CHAT ECHO SYSTEM
  • CUSTOMER PORTAL
  • VENDOR PORTAL
  • ONLINE PAYMENT
  • DIGITAL SIGNATURE ONLINE
  • SUPPORT WEB OR MOBILE OR TABLET BROWSERS
  • Unlimited customization
  • 24x7 toll-free support

MEDIUM-ERP BUSINESS

$ 299 .00

/ month
* Yearly Billed
  • Online ERP & Unlimited Users
  • 8 Core CPU
  • 30 GB RAM
  • 200 GB Storage
  • CRM
  • SALE
  • WAREHOUSE
  • PURCHASE
  • INVOICES
  • ACCOUNTING
  • QUICKBOOK INTEGRATION
  • WHATSAPP INTEGRATION
  • SHOPIFY INTEGRATION
  • CS-CART INTEGRATION
  • EMAIL MARKETING
  • TWITTER AUTOMATION
  • E-COMMERCE
  • VOIP CALLS, VIA ZADARMA
  • CHAT ECHO SYSTEM
  • CUSTOMER PORTAL
  • VENDOR PORTAL
  • ONLINE PAYMENT
  • DIGITAL SIGNATURE ONLINE
  • SUPPORT WEB OR MOBILE OR TABLET BROWSERS
  • Unlimited customization
  • 24x7 toll-free support

Not sure to choose ERP !?

$ 0.00

/ month
*Contact us, free consultation
  • Online ERP & Unlimited Users
  • 10 or 24 or More Core
  • 60+ More RAM
  • 400 GB More Storage
  • CRM
  • SALE
  • WAREHOUSE
  • PURCHASE
  • INVOICES
  • ACCOUNTING
  • QUICKBOOK INTEGRATION
  • WHATSAPP INTEGRATION
  • SHOPIFY INTEGRATION
  • CS-CART INTEGRATION
  • EMAIL MARKETING
  • TWITTER AUTOMATION
  • E-COMMERCE
  • VOIP CALLS, VIA ZADARMA
  • CHAT ECHO SYSTEM
  • CUSTOMER PORTAL
  • VENDOR PORTAL
  • ONLINE PAYMENT
  • DIGITAL SIGNATURE ONLINE
  • SUPPORT WEB OR MOBILE OR TABLET BROWSERS
  • Unlimited customization
  • 24x7 toll-free support

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Let's start a project.